Vdio Help Center

End of Vdio Beta FAQ

Last Updated: Dec 27, 2013

Why is the Vdio beta ending?

We have concluded that we were not able to deliver a differentiated customer experience or a business model which was attractive to shareholders.

What will happen to the movies and TV shows I’ve purchased?

All movies and TV shows purchased will be completely refunded and will no longer be available for streaming on Vdio.

What will happen to my Vdio sets, favorites, watch history and account?

Unfortunately, all Vdio-specific account information will no longer be available.

How will I be refunded?

As of Dec 27, 2013, we have stopped accepting new Vdio transactions. Customers who purchased videos or or have unused rentals will be offered Amazon gift cards in an amount equal to the total cost of their transactions on Vdio. Vdio VIP promotional credits are not eligible.

How can I get in touch with you?

You can use the form on the right, or email us at help@vdio.com.